Accessing Department of Transport Services
Customer Contact
- Phone: 13 11 56 (Monday to Friday, 7:00 am–6:00 pm WST, excluding public holidays)
DoT Direct Online Services
Register for a free personalised account to manage:
- Driver’s licence and vehicle licence details
- Payments for licences, registrations, and fines
- Temporary vehicle movement permits
- Address changes
- Demerit point checks
- Boat/trailer registrations
Registration Requirements:
- WA driver’s licence or learner’s permit
- Vehicle plate number or registration code (mailed if no vehicle)
Key Features:
- Payment Trolley: Pay multiple accounts in one transaction
- Immediate Access: No waiting for mailed codes (if vehicle details are available)
In-Person Assistance
Shire Office Appointments:
- Bookings: Contact the customer service team between 9:00 am and 3:00 pm daily 99205011.
- Services: Manage licensing transactions via pre-scheduled appointments.
Note: For urgent matters or complex queries, use the dedicated CUSTOMER CONTACT NUMBER on 13 11 56 or online portal for faster resolution